STORE POLICIES
Because We Care
At Olichy, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
SHIPPING AND DELIVERY
What You Need to Know
All orders ship out within 1-3 business days (unless otherwise advised)
We offer exchanges or store credit only within 7 days delivery.
All items are inspected before we ship them to you. Returned Items must be in SAME condition as you received it. They must NOT be used, washed or altered in any way. We will review its condition & original tags must be on item
Customer is responsible for return shipping costs.
If we receive a returned item in an unsuitable condition, the exchange/credit will become void, and the item/s will be sent back to you.
Due to hygiene reasons, we only accept swimwear with the hygienic sticker still attached .
The items you wish to return are your responsibility until we receive them. Its a good idea to get insurance for the value of the items you are returning and obtain proof of postage.
Exchanges usually take 7-14 days to be received and processed.
If you have any questions, please do not hesitate and contact us